24/7 Answering Service

Normal Business hours are 8:30 A.M. to 4:30 P.M., Monday through Friday. J&W Management will provide routine and emergency phone service for its clients twenty-four hours a day, seven days a week.

Emergency After Hours Service

The Association’s Community Manager is available to assist homeowners with after hour concerns regarding the Association. We understand the best person to assist your Homeowners is the Manager who is most familiar with your Association.

J&W Management employs an emergency after hours service to assist homeowners on weekends and after hours.

  • When a homeowner calls J&W Management and the office is closed, contact information is provided for the emergency service.
  • The service has J&W Management Association Profile so previously chosen preferred vendors are used for all normal emergency scenarios.
  • In the event of a special emergency the service would call the Community Manager who would also provide support to homeowners.
  • If for some reason the Community Manager is not accessible by the service, the Office Manager would then be contacted for assistance.